Privacy Policy

At ZIVORA ONE, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, platform, products, and services.

By accessing or using ZIVORA ONE, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information that helps us provide, improve, and secure our services. The types of information we may collect include:

Personal Information

• Name
• Business email address
• Phone number
• Company name
• Job title or business details
• Information submitted through demo requests, contact forms, or inquiries

Account and Platform Information

• User account details
• Login information
• Business data entered into the ZIVORA platform
• Customer, lead, project, task, invoice, and communication information managed through the platform
• User activity and usage information

Technical Information

• IP address
• Browser type and version
• Device information
• Operating system
• Website usage data
• Cookies and similar tracking technologies

2. How We Use Your Information

ZIVORA ONE uses collected information for the following purposes:

• To provide and maintain our CRM and business management services
• To create and manage user accounts
• To process demo requests and respond to inquiries
• To provide customer support and technical assistance
• To improve platform performance, features, and user experience
• To send important service updates, announcements, and product information
• To monitor security and prevent unauthorized access
• To analyze usage trends and improve our services

3. Business Data Protection

ZIVORA ONE helps businesses manage customers, leads, projects, tasks, invoices, payments, reports, and other operational information. Business data stored within the platform belongs to the respective customer and is used only to provide the requested services.

We implement appropriate technical and organizational measures to protect business information against unauthorized access, alteration, disclosure, or destruction.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information.

We may share information only in the following situations:

• When required to provide our services
• With trusted service providers that support our operations
• To comply with legal obligations or government requests
• To protect the rights, safety, and security of ZIVORA ONE, our users, or others

5. Third-Party Services and Integrations

ZIVORA ONE may integrate with third-party services to improve functionality and provide additional business capabilities.

These services may include:

• Payment providers
• Email service providers
• SMS gateways
• WhatsApp Business API
• Google Workspace and Microsoft 365 services
• Analytics and automation tools

Third-party services may collect or process information according to their own privacy policies. We recommend reviewing the privacy policies of any third-party services you connect with ZIVORA ONE.

6. Cookies and Tracking Technologies

ZIVORA ONE uses cookies and similar technologies to improve website functionality, understand visitor behavior, and enhance user experience.

Cookies may help us:

• Remember user preferences
• Improve website performance
• Analyze website traffic
• Provide better services

You can manage or disable cookies through your browser settings. However, disabling cookies may affect certain website features.

7. Data Security

We take security seriously and use industry-standard practices to protect your information. Our security measures may include:

• SSL encryption
• Secure authentication
• User access controls
• Role-based permissions
• Activity monitoring
• Data backup procedures

Although we take reasonable steps to protect your information, no online system can guarantee complete security.

8. Data Retention

We retain personal and business information only for as long as necessary to provide our services, comply with legal requirements, resolve disputes, and enforce agreements.

When information is no longer required, we may securely delete or anonymize it.

9. Your Privacy Rights

Depending on applicable laws, you may have rights regarding your personal information, including:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent where applicable
• Request information about how your data is processed

To exercise your privacy rights, please contact our support team.

10. Marketing Communications

With your permission, we may send product updates, feature announcements, business insights, and promotional communications.

You can unsubscribe from marketing emails at any time by following the unsubscribe instructions included in our communications.

11. Children's Privacy

ZIVORA ONE services are designed for businesses and are not intended for children under the age required by applicable privacy laws.

We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or privacy practices.

Any updates will be posted on this page with the revised effective date.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us.

ZIVORA ONE
Email: support@zivora.one

Last Updated: August 2026